Frequently Asked Questions

Everything you need to know about our premium spirits and delivery services.

How do you ensure the safety of fragile glass bottles during shipping?

We use custom-engineered, shock-absorbent packaging designed specifically for glass bottles to ensure your order arrives in pristine condition. Every shipment is also fully insured against breakage.

Do I need to be present to sign for my delivery?

Yes. Due to legal requirements for the sale of alcohol, an adult of legal drinking age must be present to provide a valid ID and sign for the package upon delivery.

What is your return policy for food and beverage items?

Due to health and safety regulations, we cannot accept returns on opened bottles. If you receive a damaged or incorrect item, please contact our support team within 48 hours for a replacement or refund.

Are the whiskies on your site authentic and sealed?

Absolutely. We source our inventory directly from licensed distillers and reputable distributors. Every bottle is guaranteed to be authentic, original, and factory-sealed.

Which payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.

Do you offer international shipping?

Currently, we ship to select countries where alcohol importation is permitted. Shipping rates and delivery times vary by destination and are calculated at checkout.