Returns and Refunds Policy

At Whiskys, we strive for complete satisfaction with every bottle; however, due to the nature of food and beverage products, we can only accept returns on unopened and undamaged items within 14 days of delivery. Please ensure all original seals remain intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and photos of the unopened product to receive a Return Authorization Number.

• 2.
  Secure Packaging

  Carefully pack the bottle in its original shipping container or equivalent protective packaging to prevent breakage during transit.

• 3.
  Ship the Item

  Affix the provided return label and drop the package off at any authorized courier location; return shipping costs may apply.

• 4.
  Quality Inspection

  Once our cellar team verifies the seal and condition of the bottle, we will process your refund to the original payment method within 5-7 business days.